Problems with Intermarket operations

Warning: from approximately 11:00 am today (June 15th, 2022) we have reported FMD outages in countries that use ARVATO as a solution provider. NSOL uses a fully functional solution from SolidSoft Reply. Nevertheless, end users (pharmacies, distributors) may experience problems with so-called intermarket operations (pack is not recorded in the Czech product catalog, but in the catalog of another country).

According to Article 29 "Regulation" in these cases (technical problems of the system) it is possible to issue an pack - and verification and decommission will be performed only subsequently (it is necessary to write/store the unique identifier issued in this way in the system).

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